Key Insurers Challenges
Lack of systemic process control in multiple manual, handshakes across system
Inability to configure questionnaire requirements for automated tracking
Longer time to modify the alterations in proposal form
Non availability of system during batch runs
Manual assignment of cases to Underwriters and inconsistency in underwriting decisions
Use of underwriters for even for basic tasks and decisions
Key Business Drivers
Seamless integration capability with legacy platforms and service providers
Capability to support multiple distribution channels and products
Ability to configure business process flows and complex rules
Comprehensive underwriting capability with automated rating, scoring and decision
Ability to capture proposal in online-offline mode
Stage wise exception management,Case management,requirements management and evidence management
System Overview
“SymbioSys New Business system has been designed to significantly enhance new business productivity and quality. It fits snuggly within insurer’s existing environment and becomes a strategic differentiator as it improves the agility of the insurer to respond to market and competitive needs.”
Key Differentiating Features
Business Agility: Brings dynamism to respond quickly to evolving market needs and competition
Operational Productivity : Achieved through enhanced quality, improved underwriting efficiency and reduced resource efforts.
STPs: Provides ability to increase Jet issue cases due to quick work flow adaptations
Consistency & Accuracy: System control and tracking increases risk assessment accuracy, brings consistency, and provides better information for future process improvements
Discerning Analytics: Provides dashboard and comprehensive case analysis
Key Business Benefits
Improves TAT for NB processing
Reduces cost of new business acquisition
Improves operational productivity and efficiency
Improves quality through consistent underwriting process
Enhances capability to respond quickly to market changes and competition
Enables early recognition of premium income