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Solution Implementation

Solutions

Key Insurers Challenges

  • Lack of systemic process control in multiple manual, handshakes across system
  • Inability to configure questionnaire requirements for automated tracking
  • Longer time to modify the alterations in proposal form
  • Non availability of system during batch runs
  • Manual assignment of cases to Underwriters and inconsistency in underwriting decisions
  • Use of underwriters for even for basic tasks and decisions

  • Key Business Drivers

  • Seamless integration capability with legacy platforms and service providers
  • Capability to support multiple distribution channels and products
  • Ability to configure business process flows and complex rules
  • Comprehensive underwriting capability with automated rating, scoring and decision
  • Ability to capture proposal in online-offline mode
  • Stage wise exception management,Case management,requirements management and evidence management

  • System Overview

    New Business Operations_2

    “SymbioSys New Business system has been designed to significantly enhance new business productivity and quality. It fits snuggly within insurer’s existing environment and becomes a strategic differentiator as it improves the agility of the insurer to respond to market and competitive needs.”


    Key Differentiating Features

  • Business Agility: Brings dynamism to respond quickly to evolving market needs and competition 
  • Operational Productivity : Achieved through enhanced quality, improved underwriting efficiency and reduced resource efforts.
  • STPs: Provides ability to increase Jet issue cases due to quick work flow adaptations
  • Consistency & Accuracy: System control and tracking increases risk assessment accuracy, brings consistency, and provides better information for future process improvements  
  • Discerning Analytics: Provides dashboard and comprehensive case analysis

  • Key Business Benefits

  • Improves TAT for NB processing
  • Reduces cost of new business acquisition
  • Improves operational productivity and efficiency
  • Improves quality through consistent underwriting process
  • Enhances capability to respond quickly to market changes and competition
  • Enables early recognition of premium income