Key Insurers Challenges
Reaching out to distributors in remote areas
Launching products based on the target customer segment
Communicating in customer’s preferential language
Enabling quick claims settlement with fraud control
Simplifying operational processes with STP
Collecting acceptable documentary evidences & proofs
Key Business Drivers
Creating sustainable and profitable business on standalone basis
Improving customer retention through localized operational support
Enhancing market share by resolving product design issues like simplicity, availability, affordability, accessibility and flexibility
Minimizing fraud propensity by ensuring validation at source
System Overview
“MicroSys has been designed keeping in perspective the micro-insurance business drivers, its unique needs, products and simplified processes,which would enable the insurer to leverage their partners effectively”
Key Differentiating Features
Simplified Processes:Simplified STP enabled processes with controls and pro-active alerts
Flexibility:Flexible product configuration for configuring unique individual and group products with minimal customization
Ease of Communication:Multi lingual interface with transliteration engine
Leverage Empowered Partners: System for distributors to manage their day to day business
Seamless Integration: Remote connectivity through off line data capture and processing
Sustainable Model:A cost model with flexible payment methods for long term self sustaining business proposition
Key Business Benefits
Reduced operations cost resulting in improved bottom line
Improved customer retention through target segment specific products,flexible payment methods and effective communication
Improved top line through empowered distributors and target segment specific products across the system
Rationalized opportunity cost by freeing up the capacity for urban business on existing systems