Portal Development

From channels to agents, customers to employees, portals enable insurers to service a wide range of stakeholders efficiently and cost-effectively. Portals can help insurance companies deliver quicker and personalized service to stakeholders.

C2L BIZ combines technological capability with functional knowledge to build portals that deliver business results.

Our portal development process includes the following steps:

• Identifying the information dissemination philosophy of the insurance company. This leads to the type of information to be disseminated, access rights of the stakeholders to the information, and the frequency of refreshing the information.
• Identifying the level of dynamism required on the portal. This leads to the types of transactions that the portal will allow its users to perform, the manner in which these transactions will be processed, and the final information dissemination associated with these transactions.
• Use of appropriate portal tools. We have a choice of portal tools, and select the appropriate tool set according to the needs of the customer.
• Design of the portal user interface with a set of ready templates for user interfaces.
• Building the portal and deploying it with interfaces to the underlying back office applications. We start off with a set of ready framework components that can be used to build and deploy the portal quickly.