Enterprise Application Integration (EAI)

The IT landscape of many insurance companies is cluttered with a large number of heterogeneous systems working together in a cumbersome manner. Data is stored in multiple locations and often not reconciled across applications. As a result, the same information has to be entered a number of times, or transported from one application to another through manual intervention.

Changes in one application have a cascading effect on others. And since many of these applications belong to different IT generations, the transportation of data poses data conversion challenges. The net result is a cluttered data environment that often leads to unwarranted customer relationship challenges.

Since every insurance company IT landscape is unique, EAI has to be tailor-made for each company. Building an efficient EAI hub requires a combination of technical and insurance industry functional knowledge.

C2L BIZ has extensive experience in building and integrating mission-critical enterprise application. Our EAI service addresses your integration challenges by using appropriate technology to create an integration hub to allow seamless interaction of data between diverse applications.

Our EAI service includes:

• Inventorying the existing landscape. This includes functional and technical understanding of all the components, and an understanding of data sharing, process sharing and handshakes between all the component applications.
• Identification of common services that have to be generically designed and rendered within the IT landscape to support the current inventory and their interdependence.
• Identification and deployment of standard technical framework and tools. We provide a ready baseline architecture for quick deployment of such framework and tools.
• Building services using the framework and tools for enterprise integration.
• Deployment of services with modifications in the underlying applications.

C2L BIZ’s EAI services help insurers get a single reliable view of the data and respond to customers in a consistent manner. It also helps customers prevent data duplication, transportation and reconciliation efforts across the application landscape, drive down costs and improve operational efficiency. Once implemented, the C2L BIZ EAI framework enables insurers to easily integrate new applications or modify existing ones.